EQ India is a EQ (Equiniti) Group company engaging in offshore business. EQ India employs highly competent professionals delivering complex and heavy transactions. EQ India services include application support/ development, software quality assurance, IT Infrastructure support services, PMO, finance shared service , marketing & sales support and BPO process such as employee benefit solutions, shareholder services, investment services, pension solutions, central reconciliation, customer experience centre (voice process), HR & payroll. The team in India is an extended team of the respective UK and US counterparts providing successful offshore projects and meeting client SLA.
EQ India is a Centre of Excellence and Certified ISO 27001:2013 ( Information Security Management System) that leverages innovation, transformation & automation to deliver contemporary solutions that proficiently cater to clients requirements.We showcase integrity and openness in our dealings with our clients. We have in-house R&D facility called as the Innovation Lab which was inaugrated in 2016.In the past year we have experienced considerable growth and this is set to continue into 2019 and beyond.
EQ India is a Centre of Excellence. Structured and robust transition plans are designed every time a new project is offshored to the business.
During implementation of the project plan, a road map is adopted to complete the transition and track every milestone achieved. Once the initial transition is complete by our teams in India work in partnership with our UK & US team to ensure the best customer service is maintained. Transition of any new work is formally documented. With due diligence at the heart of the transition, all new work is formally signed off through a rigorous Go-Live process.