Senior System Analyst

Fri 07 Dec 2018

Objective of job

To deliver bespoke work assigned based on the Microsoft .net framework, MVC and C# to the desired standards taking responsibility for the development of this work. The nature of this type of work means that you will be working with a large degree of freedom and undertaking R&D activities, as many of the work assigned will not be part of mainstream developlemnt teams, where technologies have been proven  previously.

Key Responsibilities

You will be assigned specific responsibilities including, but not limited to:

  • Delivery of complex technical PoCs, followed potentially by full product delivery, including automated unit testing as aprt of ongoing product roadmap. 
  • Take ownership of work assigned from either the Line Manager or the Team Lead.
  • To actively participate on team meetings, internally presenting any work as part of the work delivery, potentitally to non-tehcnical audience.
  • Delivery of assigned work to Equiniti’s specific quality procedures
  • Deliver projects on time with expected quality.
  • Handle incidents raised on products and support the team working with these in resolving incidents
  • Provide Technical Assistance in Root Cause Analysis and Problem Solving.
  • Ensure SLA Compliance & meeting of KPIs
  • Reporting of status, metrics, etc. to senior management and client
  • On-boarding and mentoring of resources as required
  • Liaise with onshore resources on Technical/Functional issues and queries.
  • Manage releases to Test / Staging / Production environments
  • Produce and/or Review Technical / Functional Designs

All software development takes place within a quality oriented environment working to industry standard development methodologies and controls.

You will be expected to interact directly with UK based staff and from time to time, UK/Ireland based customers

Qualification & Skills


  • 6 to 9 years’ experience in a development environment including at least 4 years success in a senior project role using technologies including
    • .Net Framework 3.5 or higher
    • C#
    • Web Services / WCF
    • ASP.Net 4.0 MVC
    • Entity Framework / LINQ to SQL
    • Web API
    • JQuery
    • CSS
    • HTML
    • SQL Server 2012 or higher
    • Microsoft Visual Studio 2015 or higher
  • Understanding of .Net software development tools, design methodologies and industry best practices.
  • Ability to work to tight deadlines, and deliver great support to customers.
  • Strong ability to make decisions under pressure taking a balanced view of technical and commercial demands.

Personal Traits

You are a team player with good interpersonal skills and a drive to take ownership of and responsibility for the tasks assigned to you, and you will:

  • Be personable and able to work effectively with team members as well as both internal and external customers
  • Have good verbal and written communication skills in the English language.
  • Have a clear, well-organised approach to working.
  • Have good problem solving and analytical skills.
  • Be comfortable working with new technologies and concepts on your own, with very little guidance
  • Desire to learn and ability to quickly implement learnings, train and coach team mates


  • Exposure to the following technologies
  • Angular JS or Bootstrap 
  • Good knowledge in Responsive Web Design
  • MCAD/MCTS/MCPD Certifications

The following are additional skills which would be advantageous:

  • Experience in 3rd party tools such as workflow and SharePoint
  • TFS source control
  • Agile process


  • Acts with integrity and high personal standards in dealings with others.
  • Treats others with respect, openness, honesty and fairness (empathy).
  • Says what they mean; walks the talk.  
  • Accepts responsibility rather than apportioning blame. 
  • Creates the right blend of support and challenge – for self and others.
  • Maintains the organisation’s reputation for high standards of business conduct. 

Client Focus

  • Adds values and builds true partnerships.
  • Effectively manages expectations to achieve a positive outcome.  
  • Takes personal responsibility for the performance of the Client relationships.
  • Makes a strong positive impact and professional impression.
  • Builds effective networks (internally and externally). 
  • Effectively communicates with Clients and key stakeholders.   
  • Manages, maintains and promotes each relationship to deliver added value solutions and maximise growth potential. 
  • Probes facts and opinions to determine underlying needs and expectations to find out what Clients/Customer’s really need today and identify future requirements.   
  • Pro-actively manages all stakeholders throughout contract renewal and tender processes.  
  • Motivate others to meet and exceed customer service standards by creating the right working environment and relationships.


  • Is passionate and believes in what we do and who we are. 
  • Champions collaboration across the business for the benefit of Clients and Customers.
  • Maintains their motivation and commitment, despite changes in direction.
  • Consistently demonstrates the Equiniti Group Values, even under pressure.


  • Acts as a role model to others.
  • Positive, enthusiastic and supportive of others.
  • Promotes teamwork and works effectively with others to achieve own and wider business goals.
  • Leads in sharing good practice, knowledge and experience with others.
  • Embraces challenges and responds quickly and positively to change.
  • Is receptive, flexible and resilient.
  • Adopts personal style to suit the situation and needs of others.
  • Leads, coaches and develops others to reach their full potential. 


  • Passionate about delivering service excellence and putting the Client / Customer first.
  • Works hard to get it right first time and keep promises and commitments to others.
  • Pro-actively takes actions and works with others to enhance our performance and reputation.
  • Takes ownership for problems and finds solutions.
  • Constantly searches for opportunities to add value and reduce costs for the Business and Clients.  
  • Continuously learns and improves from experience and shares this with others.
  • Involves and leverages knowledge of others in decision making and problem solving.
  • Makes decisions by evaluating options and uses commercial and market awareness to make appropriate recommendations.
  • Effective use of own time and commits to realistic deadlines.